Focus on the customer, not the laundry
Working in the kitchen, in service and behind the bar is exhausting and great employees are hard to find. Many coffee shops, restaurants and delivery kitchens rely on WirWaschen so that their staff don't have to take care of the store's laundry as well.
How can restaurants and coffee shops benefit from WirWaschen?
WirWaschen takes the laundry work off the hands of cafés, restaurants and other catering businesses. Operators can rely on professional laundry care and our processes:
- Pickup: We collect the laundry on the agreed date - even from different branches
- Professional washing: Our laundry teams ensure that the textiles are washed thoroughly and gently
- Dry and fold: We dry the laundry and fold it if necessary so that it is immediately ready for use again
- On-time delivery: We return the fresh, clean laundry reliably and on time
Our digital process management system keeps our customers informed about the status of their laundry at all times.
Prices are fair and transparent: we charge for the laundry by weight, plus a collection and delivery fee.
Get in touch to use our laundry service
Customer Love: What People Are Saying About Us
Great service! This was my first time using the company and I loved it. Everything went quickly and smoothly. The only difference to other providers is that unfortunately the laundry is not ironed 🙁 - but this is also communicated transparently on the website. Overall, a very positive experience!
I used this service for the first time and I liked it. Punctual collection and delivery, fresh and clean laundry. I will use it again!
Both the collection and delivery of the laundry were within the agreed time, so great. The washing result was also good.Now all that's missing is a shirt service.
WirWaschen has made laundry day a non-issue for me. The convenience of next-day delivery and the quality of the service have really set it apart. They pick up and drop off reliably, and everything comes back clean, fresh, and well-folded. For anyone with a busy schedule, this is a service worth trying out. It’s been a real game-changer in keeping my routine streamlined, and I’d definitely recommend it to anyone looking for a hassle-free laundry solution
Incredibly customer focused and helpful! Laundry was spotlessly clean and everything worked great
Best laundry service I've used, I cleaned my laundry while on holiday in berlin.The system is perfect:1-book on the website the date and pick up time.2- leave the laundry at hotel reception3- They deliver to lobbyAll communications are by email and it's detailed and efficient
Picked up and returned laundry on time as per email. Polite and friendly. Laundry was clean.
I recently moved and my washing machine is not yet connected. Since a lot of laundry has piled up, I decided to have the things washed. I am very happy with the entire process. Prices and service are very transparent. Ordering, collection and delivery was quick and hassle-free. The staff is very friendly. The laundry is folded very well, even sorted, and smells good too. Many other service providers can learn a lesson here.
We used this service halfway through our European adventure. They were amazing. Clothes were picked up at hotel, washed, folded, then returned the next day, perfect. It gave us the ability to pack light for a 2 week trip and stay fresh while travelling. The cost was very reasonable for the service. Would recommend 100%.
Excellent service and great communication. We were on an extended vacation and by the time we got to Berlin we definitely needed our laundry done but didn't really want to lose part of a day on vacation hanging around a laundromat. (We have done that before and it is a great way to meet local residents but we didn't have enough time on this trip). Thankfully we found WirWaschen online and they were fantastic. They picked up from our hotel and dropped it off at our hotel the next day. Highly recommend. And if they offered one day service it would be even better!
We are travelling and hotel laundry prices are exhorbitant - we found WirWasschen on the internet - every other laundry we found was a do it yourself and we wanted pick up and deliver. From the moment we booked the pickup the service was outstanding - communication on pick and delivery times was fantastic, we were advised when laundry was collected and when it had been delivered back - really easy to pay in advance through Apple Pay too. Totally reliable and excellent quality of the laundered clothes. We were able to specify a cold wash too! We highly recommend this service.
Life saver while being on vacation in Berlin. Very easy and great communication through the whole process
I was in town and needed clothes washed, this was so simple, booked on line, they pick up and delivery all in 24 hours from my hotel, I could not be happier
Unfortunately, I had to give up my cats due to allergies and urgently needed a “full reset” for all of my clothing.I gave away clothes worth easily €15,000, from Fedeli to Zegna. Everything smelled fragrant, almost hair-free and clean when I returned after 24 hours. And more importantly: almost everything was delicately washed and arrived back in great condition.
Amazing service for a great price! Booked online, put in my hotel address, picked a time slot, and dropped my washing off at my hotel's reception. It was picked up by WirWaschen and clean washing was dropped off the next day. Would definitely recommend!
Great service. Starting with advice on the phone. The time slots for pickup and delivery. Flexibility in case of appointment changes. Very nice driver who picked up and delivered the laundry. On top of that, it's extremely inexpensive and highly recommended!
After researching online, I came across We Wash and what can I say: Super easy ordering process, absolute reliability during collection and delivery, and the laundry was clean and smelled great. We will use it again if we ever need it!
Excellent service. Highly recommend. Wish we could find this service everywhere while travelling.Extremely efficient. Very easy to arrange.
Great service for a very reasonable price. MUCH less than hotel laundry. Excellent communication and easy to arrange.
Excellent service, prompt pickup and delivery to hotel. I was informed of the pickup and delivery times by email, great benefit! Highly recommended!
First impression perfect, nice people and very accommodating. Unfortunately I have to revise, now I've been excluded from the service because I couldn't be reached 3 times. Despite paying a fine of €15, you want to stop the service. I fell asleep and didn't hear the phone.I would like to ask you to reconsider your decision and I promise to ensure that collection is ensured.If I had been aware that an adjustment would take place so quickly, I would certainly have been more attentive.
Short and sweet: First order after internet research: two voluminous mattress covers. Clear telephone order discussion with risks, price and dates. Very good email time grid information for collection and delivery, kept on time, very friendly transporter, great washing results, reasonable price, my recommendation!
Such a great service! My son had been traveling for 2 weeks with no laundry, others of us had spent 5 hot days in Rome, and when we met up in Berlin I searched and found WirWaschen. It was so easy to schedule online, they picked up and dropped off at our hotel and it was so nice to have clean clothes for the rest of our trip. The value for service is great, and everything was done on time, and folded nicely. 100% would recommend to travelers or anyone short on time. I wish it had been available to us in other cities!
Amazing. The wash service we’ve all been waiting for. Very fast and easy. You book, they send you a confirmation email, then they send you another email with a smaller time frame and then they come pick up your laundry. And you can also pay online which is another added convenience*edit* unfortunately I just found that all the brand new white towels I sent are all stained. I still think it a good service, but maybe be cautious with whites.
Easy booking, on-time collection and quick delivery of laundry. What more do you want
Great service - and super efficient and fast. All done on line - very convenient. Good communication/updates throughout. Thanks so much.Great service - and super efficient and quick. Everything done online - very simple and hassle-free. Also good communication/updates throughout the process. Thank you!
Absolutely fantastic service! Communicated each step of the way all of the relevant timing details, and everything came back super clean and smelling great!
We were thrilled: the laundry was picked up on Sunday, transparent pricing model, reliable service, top communication by email - and the laundry was in tip top condition. Highly Recommended!
Wirwaschen is a great service. We were in town for a few days and they showed up and delivered on time with perfect service.Would use again 100 percent
Chanced upon Wirwaschen from an online search as my group needed a round of laundry washing to continue having fresh clothes for the next leg of our trip. From Pre to Post service, the communications have been timely and laundry was clean. A big thank you to the boss for going the extra mile for the group to ensure we get our laundry back in time before we leave Berlin.
I love you so much!!! Best. What I don't love at all is doing laundry. You make my life a lot easier!!
Excellent communication - whether by phone or email -, punctual collection and delivery of the laundry by a very friendly employee... What more could you want?I strongly recommend the services of WirWashen!
I've gotten to know a lot of companies in my life, but everyone else can learn a lesson from this one!!! It's not every day that you meet such lovely, reliable and friendly people. The laundry was picked up and returned on time, the driver was great and my questions were answered carefully... I thought it was a bit complicated but everything was understood and taken care of without any problem. Here you can have 100% trust out there, everything runs really perfectly!Infinitely grateful!!!Angelica R.I wish Team Washing all the best!!!Thanks
Very easy to book appointments, absolutely reliable and small time windows for collection and delivery. Laundry results absolutely fine. Highly recommended 🙂
Because of two broken hands, I was looking for a laundry company that would also pick up and return my bed linen. The experience with WirWashen was simply great: very friendly, very uncomplicated and to the point, from the first telephone contact to the cheerful delivery in the evening to the 3rd floor without an elevator. The first choice of time for collection and delivery - which was possible until late in the evening - was later further narrowed down and the payment method was very simple. Given the many lousy service experiences recently, an all-round positive experience! I'll come back to it!
Great experience, so easy to use and fair price for a needed service! Will pick up and drop off at your hotel, and they understand English. Highly recommend.
Hi sir I'm Laundry man Laundry vacancy available my WhatsApp number 92304 329 415 0
I am very pleased. Uncomplicated, punctual delivery and delivery, good washing performance, fair price.
I'm really positively surprised at how well everything worked out.My laundry was picked up and returned at the time I requested, clean and folded in a large new bag.Will use this super 👌service again.
Great service! Quick, nice, and clear communication over email, pick up and delivery on time. The laundry looks good. The only concern I had was that the laundry was not weighed at pick up, so I learnt how much I would have to pay only on the day of the delivery, which was not convenient.
Brilliant service thank you! Picked up and returned to our hotel. All clothes clean and fresh for the continuation of our trip. Danke!!!
This service is saving us while our washing machine is broken. Easy communication, on-time pickup and dropoff, and clean, nice-smelling clothes. Very satisfied!
The team at WirWaschen in Berlin were ABSOLUTELY amazing! I am traveling and urgently needed my laundry done in a city I didn’t know. They came to the rescue, and did a fantastic job with my laundry. They were professional, courteous and great to deal with!
I really wanted to love this service! After a broken washing machine and renovations in the apartment I thought I would give this service a try, especially after all the good reviews.The booking was easy, the emailing about the pick up time was really helpful. The person that came for the pickup and delivery was friendly and professional. The overall communication was also fine. They give you the option to pay before the delivery online or to pay hen you receive your clothes. I chose the first option. The clothes arrived folded properly and some woolen items were not completely dry, which I find really thoughtful as they use dryers.To be honest after checking the clothes, I have to say that I was a bit disappointed.I was missing the “ soft, fluffy, freshly washed clothes” feeling, that was mentioned in other reviews. I am aware that some items such as kitchen towels had some stains that they couldn’t come off after washing in 30 degrees. However there were others clothes with minor stains or body odor that my old Bauknecht was managing to remove in programs of 30 degrees. Anyway some clothes smell and look like clean, other is like they have been washed only with water and other just sprayed with textile spray. I am not sure if this is the effect after the dryer but I was expecting more, I was expecting help whereas I will have to wash them again just to be sure they are really clean. 😞😣
Very pleasant first telephone contact with the managing director personally. Before picking up, the time window was narrowed down again by email, which we thought was great. The same thing happened with delivery - good service! The laundry came back quickly and in top condition. Clear recommendation!
Amazing! My washing machine was broken, and while waiting for the new one, I booked a service with them. The clothes came unbelievably soft and with a pleasant smell. Love it!!
I've used it several times and it's really a great service.You can book super quickly and flexibly, prices are super fair and everything arrives smelling great and folded :)The fact that you can pay online shortly beforehand on the day of “return” is also a great feature.
Great service, gave us a 1 hour time bracket. They picked up and dropped off with reception. Such a great service for travellers.
A terrific and well-priced service. We were staying in Berlin and didn't want to use the hotel's expensive laundry service and there was no laundromat conventiently located near our hotel.WirWaschen's arrangements for pick up from and delivery to our hotel were seamless. They communicate what they will do each step of the way. Our clothes arrived back beautifully clean and folded. We would highly recommend WirWaschen GmbH! Thank you Felix and the WirWaschen team!
WirWaschen is a great service. Easy to arrange pick-up of your laundry and they deliver back to your door. The turnaround time is excellent, usually next day.
Due to a broken washing machine before New Year's Eve, my wife and I looked for a service that would pick up the laundry, wash it and deliver it again. We were worried in advance because about half of the clothes are made of polyester and cannot be tumble dried. After a phone call with the owner, who told us that there hadn't been any problems with shrunken clothes or the like, we took a risk and simply handed over all the clothes except for our favorite items to be washed. The laundry was delivered the next morning and, as promised, all items of clothing were intact and not shrunk. The telephone contact was also extremely friendly and helpful.Of course I hope I don't have to use the service again, but if problems arise with the washing machine again in the future, it will definitely be my first choice 👍
Great service. Smooth pick up and delivery from our hotel.Half the cost of having the washing done at our 5 star hotel.Will be using this professional service again.
Due to a house fire, all of my clothes were contaminated. Luckily I found WirWashen. I was able to easily specify a desired pickup date and delivery online. The items were then picked up and delivered to your door on the requested delivery date. I am so grateful to have found such a great service in this situation and can only wholeheartedly recommend WirWashen to you. Thanks to the entire team. ❤️
Almost felt too good to be true but like clockwork laundry was picked up the next morning and returned the morning after all shiney and clean (well maybe not shiney). Prices seemed good? Much cheaper than hotel dry cleaning
Absolute recommendation.No matter whether your own pile of laundry is a problem"killed" (machine broken, move,depression etc.) or because youTouri or xy = you get everything back sparkling clean, clean and very quickly and in such a way that you can put it away straight away. 1a!An idea / wish (not a criticism) from me would be, for example, the selectionof the detergent (scented, no scented, organic; fabric softener)...Mega nice team, nice service,10 out of 5 stars ♡
I’m so glad I found this company while on a long stay in Berlin. My hotel was going to take far too long to launder my clothes and I didn’t want to wait. They gave me fast and friendly service!
I didn't find this laundromat, no sign, nothing, it's a tragedy, I don't recommend it
What an excellent service!! After weeks of travelling, I was in desperate need of a complete refresh of my travel wardrobe but also didn't want to spend time doing my washing while only having a few days in Berlin. I came across the WirWaschen service on Google and given the great reviews, decided to give them a go. They did not disappoint! It was SO convenient to have the service pick up my laundry from the hotel and drop it off the next day. The booking portal was easy to use and allowed me to choose a time window that suited me, with the driver delivering and picking up exactly as requested. My clothes were clean and smelled great when returned. Further, the pricing was excellent - I expected to pay much more and was pleasantly surprised by the final total. As a frequent traveller, I can only wish there were more WirWaschen's in other countries! I highly recommend using them if you are travelling and in need of some clean clothes - I will definitely use them again next time I'm in Berlin.
Excellent service. The clothes were properly washed and dried, pick up and delivery was smooth and on time.
Berlin is a tough place to get your clothes washed because many Berliners have laundry in their apartment buildings and so there are not many laundrymats. Wash and folds usually want a surprising amount of money per kg, as does your hotel. Facing this problem, I found this place online and it was as easy as advertised -- I emailed with some questions, got answers back, booked a pickup time, and they picked up everything, laundered it according to the instructions, and returned it. It was excellent! On the day of pickup, they even emailed early in the day with a more specific timeframe within the larger window I had originally selected. Same the next day when they were returning things. Laundry was well done, nicely folded, and didn't have a strong fragrance but was clean. If you are traveling, save up your laundry to use this service, because there is a minimum service charge that makes washing 10-13kg of laundry go furthest for your money.
I will use again! Extremely smooth process, the team thinks of everything before I could even ask it, and was very prompt, precise and informative with their communication! Big smiles from the pick up and drop up team is a sweet bonus. I also appreciate how clearly the pricing is explained online.
Great laundry service in Berlin. Everything was communicated clearly and was convenient. I wish this service existed in all cities.
Uncomplicated processing, good service, reasonable price - what more could you want?
“WeWashen” is an excellent idea! Ideal for car haters like me. They even pick up the heavy mattress covers and, of course, bed linen. Very slim and clear website. Super punctual delivery. It's just a shame that I can't think of anything that can be improved. Good luck to your young company!
EXTRAORDINARY! My laundry was picked up timely, washed and folded perfectly, and returned at the promised time. The customer care I received was stellar with regular communication at each step of the process. As a foreigner with an extended stay, this service is so great, I’m using it again today! Thank you Felix for your professional and timely service!
WirWaschen gave me a great service! 👏🏽 The online tool for booking works very well and the communication vía email is very clear. 💻I used it once when I got from a trip and had a big load to wash and not too much time. 👚 I booked it and they picked up the clothing the same day and brought it back to my house in 24 hours, clean and folded! And smelling very very good. 🧼The payment through the link the send vía email works great! 💯Recommended! 🙌🏽 (Just take into consideration the minimum required)
Simply great, picked up the laundry very punctually as agreed and the laundry came back very quickly as if ironed. Simply great and cheap. Thanks again
Great service, super quick and friendly, fast turnaround and professional results. I completely recommend them 🙂
Great clothes wash service. Picked up and delivered as promised. We used them twice and were pleased both times
Awesome service, responsive, professional, and all of a good price. Would absolutely recommend!
Awesome service!! WirWaschen saved us a lot of time/struggle during a stressful move while waiting for our washing machine installation. Pickup/delivery was punctual and quick, clothes were sorted and folded nicely (+ smelled great). 10/10
WirWaschen is a must in every major city in Europe. Excellent, accurate service at reasonable price. Our thanks to Felix and staff for such a well organized initiative. I trust this will be the first of many more, as it solves a big issue for travelers on long trips.
Fast. Excellent communication. Great service. I had been traveling for a while and needed to get my clothing washed. WirWaschen, came up on a Google search. I am very pleased and would highly recommend this company.
So happy to have found this place!! Used it 4 times by now and was very pleased each time! An excellent solution for our laundry needs.Laundry smells great, easy to book the service, easy payment, reasonable prices, friendly carriers. Everything is clear and precise.I highly recommend!
Perfect service!As a visitor of Berlin, WirWaschen collected and returned my washing directly via my hotel accommodation. They were fast and their communication was very clear.
Perfect. They provide a good service at a reasonable price, and show up when they say they will. Much better than hotel laundry!
If I could I would give more stars 🌟!I first wanted to ask over the phone whether large quilts were also washed. I couldn't reach anyone at that moment. But 20 minutes came promptly. I later received a call back with all the information, much to my delight.I am severely disabled and can hardly walk, so a good laundry service is very important to me.And I booked immediately.It's a real pleasure to drop off my laundry at "wirwaschen". I have rarely experienced such a nice pick-up and drop-off service. The blankets also smelled nice and clean.So not only suitable for WGS but also a huge everyday relief for disabled people. And the price is completely reasonable, after all this is a service company!!!! You even came to my area, which is much further away.I'm just grateful for it and will become a regular customer here.
Nice service, everything worked great and smell was nice and decent. The service was incredible nice, called me even back to discuss better return dates.The pricing policy was a bit intransparent in my point of view, the fact that there is a minimum price is only visible very late in the payment process. I can only recommend this for families/flat mates with >= 3 People.
We use WirWashen from time to time when the pile of laundry is too big. Collection and delivery are really very convenient and the drivers are really nice every time.
Good price for the amount of clothes washed, very good and fast service. The employee who picked up the clothes was nice and friendly, and spoke English. Clothes come back to you neatly folded. Now I just wish they did dry cleaning too!
Absolutely fantastic service, super quick, very reasonably priced as the turn around for clothes is the next day!I have mixed up my days but my clothes were picked up as they were still in my area and checked to see if it suited me. Great communication and the detergent smells lovely!Have recommended them to so many people who missed this kind of service!
Thank you for your service, that's exactly what I needed - especially with a small baby at home. 🙂 Great idea & great implementation! I've always been satisfied so far.
We were in Berlin for a week at the end of a long trip and we’re running out of clean clothes. We found Wir Waschen and the service was outstanding. We arranged pick up from our hotel (just left the laundry at the front desk) & 24 hours later we had clean clothes delivered at a very fair (albeit introductory) price. The communication throughout was top notch — we were kept in the loop at all times as to the status of our laundry. And,as a bonus, the returned clothing was folded so perfectly & so much more compact than we could do it that re-packing to come home was a breeze and we returned home with clean clothes. Perfect! I hope this becomes a company throughout Europe.
Great service and handling. Finally a huge relief for the household. Thanks to the great team!
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