Simply put it in a box, stamp it with our parcel label and hand it over to DHL.
IMPORTANT: Our professional washing and drying machines treat laundry particularly gently. Nevertheless, please only hand in such laundry items to us that can be dried with a tumble dryer.
You book the laundry service on our website. We will send you a returns label with the confirmation (no printer required!).
Fill a box with your laundry and seal it securely.
Hand the parcel to a DHL delivery agent or a DHL drop-off point and show them our booking confirmation for franking.
We wash and dry/iron the laundry especially carefully. At the end everything is folded neatly.
You receive the laundry box with the freshly washed laundry from the parcel carrier.
€4.99/kg
€8,99/kg
Duvets, blankets and pillows are priced per item. Find all the information here.
€9.99 each for pickup and delivery
€39,99
Whether in the countryside or in the big city: our laundry service with parcel delivery can be used throughout Germany, as we rely on DHL for laundry delivery.
No. We will send you an email with a parcel label after your booking, both as pdf and QR-code. However, you don't have to print it out yourself. Just present the QR-code to DHL and they will print the label.
You can hand in the parcel directly to a DHL delivery person, a parcel shop or a Packstation.
We process the laundry within 24 hours of receipt. As it takes around two working days to send and return the item, you should allow a processing time of one week.
You can give the parcel to a DHL delivery person when they deliver parcels (and still have room).
Alternatively, you can hand it in at a DHL parcel shop or a DHL parcel station.
WirWaschen uses highly efficient professional washing machines and dryers. These have significantly lower water and energy consumption than comparable private appliances.
We currently offer only washing in the washing machine and drying in the tumble dryer. Unless requested differently, we use low temperatures to protect the laundry.
Accordingly, you can only have us process laundry that is suitable for washing machine cleaning and tumble drying.
Most T-shirts, socks, underwear, towels, and cotton shirts, sweaters, and pants are well suited for our laundry service.
Not suitable for WirWaschen are such textiles that are not suitable for washing machines or tumble dryers. These include, for example, delicates, most wool textiles, suits or wedding dresses.
No, we keep your laundry separate at all times.
AUSGEZEICHNET Basierend auf 222 Bewertungen Gepostet auf Google Maria England15/06/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Excellent service! I arranged my duvet to be picked up on the same day and received it back spotless. The prices are reasonable as well. Would definitely recommend and use again:)Gepostet auf Google Nguyen Anh08/06/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Ich war sehr zufrieden mit WirWaschen. Ich hatte mehrere größere Textilien reinigen lassen, darunter eine große und schwere Winterdecke sowie Kissen mit starkem Geruch und hartnäckigen Verschmutzungen. Das Ergebnis war wirklich sehr gut: Die Sachen kamen sauber, frisch und ordentlich zurück. Der Geruch war weg, und auch die Flecken wurden sehr gut entfernt. Besonders positiv fand ich, dass auch die große Decke problemlos gereinigt wurde, obwohl ich vorher unsicher war, ob das bei der Größe und dem Gewicht gut funktioniert. Abholung, Übergabe und Rücklieferung waren unkompliziert und gut organisiert. Für große Textilien, die man nicht gut selbst in einer normalen Waschmaschine reinigen kann, ist der Service sehr praktisch. Klare Empfehlung.Gepostet auf Google Carolina Ribeiro07/06/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Amazing service! Very easy and fast to schedule online. The clothes came back one day after pickup all clean and folded.Gepostet auf Google p y06/06/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. good serviceGepostet auf Google Alex B. Berlin03/06/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Vorgestern habe ich WirWaschen im Internet entdeckt und gestern Wäsche abholen lassen. Eben kam sie angenehm duftend zurück. Toller Service, pünktlich und ein sehr freundlicher Mitarbeiter. Ich bin begeistert.Gepostet auf Google Steven Hill29/05/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. After struggling to find a wash and fold service near the Berlin Marriott Hotel, I was introduced to WirWaschen by the concierge. It was a pleasure, they picked up and delivered to my hotel, returned the finished laundry one day later and charged a modest fee compared to hotel rates. The service did a good job on our laundry and I have their card for my next trip to Berlin. Highly recommended.Gepostet auf Google Chris K29/05/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Bin auf das Unternehmen aufmerksam geworden, als meine Waschmaschine defekt war. Bin begeistert, wie perfekt und schnell das Unternehmen arbeitet. Toll auch, dass mit verlässlichen und nicht zu groß bemessenen Abhol- und Lieferzeitfenstern gearbeitet wird. Wäsche kam wie versprochen gewaschen, getrocknet und zusammengelegt zurück.Gepostet auf Google ido fax14/05/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. I used their service to my hotel, the pickup and delivery was on time as scheduled. But I got the clothes back with a bad/nutral smell and with stains on one of the t-shirts, that can be removed easy at home washing machine. I was upset and complained by email, it didn't take long and the CEO Felix contacted me personally and offered to fix the problem by taking back my clothes and rewash them (for no charge of course). Eventually I prefered to wash it myself because it would've taken 24 hours to do it. He also offered 50% of the payment back and I took this one. Since there are a lot of good comments I assume that they made a mistake with my clothes, which can happen anywhere. and I believe that it wasn't their standard. I still chose to give 5 stars because the service was careful and fast enough and they offered at least the minimum which is 50% refund. (I may expect a full refund but 50% is also ok in my opinion for a 5 stars service).Gepostet auf Google Jonathan Ngai10/05/2026Trustindex überprüft, ob die Originalquelle der Bewertung Google ist. Comes in handy when I stayed in Germany for a monthVerifiziert von: TrustindexDas verifizierte Trustindex-Abzeichen ist das universelle Symbol des Vertrauens. Nur die besten Unternehmen können das verifizierte Abzeichen erhalten, die eine Bewertungsnote über 4.5 haben, basierend auf Kundenbewertungen der letzten 12 Monate. Mehr erfahren
